Job Description

UPLANDS VILLAGE

JOB DESCRIPTION

Job title: Activities/Volunteer Coordinator FLSA Status: Non-Exempt

Department: Wharton Nursing Home Reports to: Administrator

Position summary: Responsible for planning and carrying out resident activities in the 31 bed Memory Care home located on the Uplands Village campus.

Works cooperatively and respectfully with residents, coworkers, families, visitors, and volunteers to create a positive and pleasant environment in the home. Promotes the residents' psychosocial well-being through meaningful relationship building, and works with the household team to meet other social service needs of the resident and of the household, always providing support, friendship and kindness for each of the household members. All tasks are performed in accordance with current standards, policies, guidelines and regulations and in a safe and efficient manner.

Essential skill and experience:

• One year of patient activity experience in a hospital or long-term care facility.
• Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, and communicative skills; auditory and visual skills; satisfactory completion of post-offer, pre-employment physical as required
• Time management: the ability to organize and manage multiple priorities
• Planning: an ability to think ahead and plan over a one-year time span
• Excellent interpersonal and communication skills
• Strong resident orientation
• High School Diploma or equivalent, required

Preferred skill and experience:

• Qualified Activities Professional who is licensed in Tennessee
• Computer proficiency

Reporting to this position: No Direct Reports

Essential duties:

1. Plan, develop, organize, and implement activity and volunteer programs to provide entertainment, inter-communication and exercise, relaxation, and fulfill basic psychological, social needs, spiritual needs- subject to physician approval.
2. Initiate and promote activities both within and outside the facility.
3. Schedule movies, bingo, and other entertainment.
4. Plan scenic trips and arrange for transportation and supervision.
5. Encourage hobbies and provide materials and supplies to encourage craft activities within budget.
6. Plan parties, provide games, and encourage patients to assist in the planning process.
7. Visit bed patients and arrange for individualized activities.
8. Administer the activities function of the care plan process. Evaluate resident’s reaction and involvement during activities. Write progress notes and chart them as required.
9. Participate in care plan meetings and document as required.
10. Solicit advice from other departments concerning the operation of the activities to identify problem areas and/or improve services.
11. May contact relatives at resident’s request and may act as liaison with relatives-along with the Social Services Coordinator.
12. Prepare and plan the Activity budget for food, equipment, supplies, and submit to the Administrator for review.
13. Monitor changes in current federal and state regulations as it pertains to activities.
14. Performs other related duties as assigned by Administrator.

Essential expectations:

1. The employee is expected to adhere to all organizations policies and model adherence to organizations policies.
2. Supports the mission, vision and values of Uplands Village.
3. Must coordinate with all departments to ensure effective standards.
4. Must develop systems and controls to ensure compliance according to State standards.
5. Fully understand all aspects of residents’ rights, including the right to be free of restraints and free of abuse. Responsible for reporting incidents or evidence of resident abuse or violation of residents’ rights, following abuse procedure.
6. Maintain the comfort, privacy, and dignity of each resident in the delivery of services to them. Interact with residents in a manner that displays warmth and promotes a caring environment. 
7. Comply with HIPAA regulations
8. Perform all job responsibilities in accordance with prescribed safety and infection control procedures including thorough hand washing, use of disposable gloves, and proper disposal of soiled materials.

Organizational behaviors and standards:

• Friendly - Actively seeks opportunities to provide outstanding service to others.
• Resident Care - Consistently anticipates and meets each resident’s directed service needs.
• Caring and Compassionate - Purposefully takes the time to listen, keep residents informed and offer empathy.
• Energetic Teamwork - Actively supports others, works with others, and makes others look good. Provides leadership that empowers other members of the team to meet the residents wants and needs.
• Leadership and Professionalism - Displays pride in work and Uplands.
• Problem solving - Utilize ‘win/win’ problem solving model when attempting to solve work related problems.
• Environmental - Demonstrates safe work habits, genuinely takes pride in the appearance of the overall work area.
• Communication - Demonstrates appropriate communication related to face-to-face communication, telephone, answering calls, placing a call on hold, transferring calls, voice mail, use of speaker phone, and email.
• Commitment - Demonstrates commitment to the organization’s vision, mission and values, co-workers, and self-development. Commitment to eliminate loneliness, helplessness, and boredom in the lives of residents.
• Diversity - Engages in interactions with an open mind while being non-judgmental and treats everyone with dignity and respect.
• Attendance - Regular and reliable attendance.
• Confidentiality - Protects confidentiality and privacy.
• Safety - Contributes to a culture of safety.

Physical demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: See attached Physical Requirements form
• Work environment: While performing the duties of this job, the employee is exposed to odors, body fluids, and infections. Subject to bruises, scratches etc. from patients. The noise level is usually moderate.

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