Business Analyst Job at KellyMitchell Group, Richfield, MN

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  • KellyMitchell Group
  • Richfield, MN

Job Description

Job Summary:

Our client is seeking a Business Analyst to join their team! This position is located in Richfield, Minnesota.

Duties:

  • Work with internal teams to support a consistent experience for employees and Vendor/Provider representatives
  • Foster alignment and deeper engagement with internal partners
  • Cultivate trust and maintain consistent communication with external partners
  • Support the consistency and development of vendor and provider programs in stores
  • Drive the creation and execution of data consistency
  • Identify, research, and implement process improvements for workforce and customer experiences, including reporting automation, communication cadences, cross-functional support, task ownership, and DAT (IT) integrations
  • Communicate with the field regarding feedback and escalations related to provider support
  • Connect providers and vendors to address questions or concerns
  • Monitor adherence to service level agreement contracts
  • Provide accurate reporting to internal and external partners

Desired Skills/Experience:

  • 3+ years of services, sales, retail, or related experience or support
  • Intermediate to advanced knowledge of Microsoft Office products such as Word, Excel, PowerPoint, Outlook
  • Experience working with IT (DAT) teams and terminology
  • Experience working with Finance teams and processes
  • Experience working with external partners to execute aligned goals

Benefits:

  • Medical, Dental, & Vision Insurance Plans
  • 401K offered

$16.80 - $24.00 (est. hourly)

Job Tags

Hourly pay, Work at office,

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