Job Description

Summary

Located within walking distance of Nationwide Arena and the trendy Arena District, Hyatt Regency Columbus redefines the modern hotel experience. We offer 633 renovated guest rooms and spacious suites and 70,000 square feet of flexible meeting space. We are connected to the Greater Columbus Convention Center and steps to the Short North Arts District, ours is the hotel in which to meet and play in downtown Columbus. 

Are you ready?

Because we are looking for a  Security Manager!

What does the ROLE entail?

• Responsible for the oversight of safety and security for hotel guests and colleagues
• Strong guest service orientation in order to ensure high guest expectations
• Oversight of supervision of security team
• Responsible for training and developing the team of security officers
• Respond to guest and colleague emergencies and requests
• Act as liaison between security and other hotel departments
• Train hotel staff as needed
• Other duties may include assisting the front desk and outlets as needed with guest requests and concerns
• Provide guests with a safe and caring environment and ensure interactions with guests result in a positive experience
• Patrol hotel and hit touch points to ensure all areas are monitored
• Understand emergency manual and follow proper procedures
• Incident reporting
• Attend and participate in Hotel’s Safety Committee
• Support other operating departments as needed
• Attend Security meetings for the City of Columbus when needed
• CCTV monitoring, saving and exporting necessary footage when needed
• Maintain relationship with Special Improvement District and GCCC Security
• Demonstrates Hyatt Values: Respect, Integrity, Humility, Empathy, Creativity and Fun

Your EXPERIENCE:

• Previous security supervisory experience preferred
• Security experience in an upscale environment is preferred
• A true desire to satisfy the needs of others in a fast paced environment
• Ideal applicant should have strong organizational skills
• Strong problem solving abilities
• Ability to thrive in a team oriented environment
• Capable of standing for long periods of time
• Ability to tolerate moderate amounts of walking
• Strong verbal communication and interpersonal skills
• Unafraid of customer service related tasks and responsibilities
• Proficient in basic computer skills
• Must be able to work a flexible schedule, including, overnights, weekends and holidays
• Committed to delivering a high level of customer service

What’s in it for YOU?

General Perks:

• An entry to the Hyatt Family, a place where we care for people so they can be their best
• 12 free nights at Hyatt hotels globally every year and 20% Discounts at our F&B outlets
• Take pride in working for a company that is in the “100 Best Companies to Work For” by FORTUNE
• Affordable Medical, Dental and Vision Coverage after 30 days of employment
• Vacation days
• Uniform provided and laundry is taken care of in house
• Connect with thousands of National and Local Partners for Various Discounts
• Free COTA Bus Pass
• Free meals
• Discounted monthly parking passes for Downtown parking
• Family Events and Recognition Celebrations
• Social Activities; Team building outings, Sports/wellbeing activities
• Hotel gym access

Qualifications

Your MINDSET:

• A team player with a good portion of personality
• Enthusiasm and a hands-on mentality
• A true representative of the company to customers, employees, and the public
• A team player with a hands-on mentality and a love for guest service
• A true support for our customers and colleagues

Are  WE what  YOU are looking for?

If the answer is  YES , then please click the link and apply!

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

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