Job Description

Our client, is seeking a HVAC Service Quality Coordinator to join their team. As a HVAC Service Quality Coordinator, you will be part of the Process Improvement team. The ideal candidate will have Quality Assurance, Customer Data, Service Delivery which will align successfully in the organization.

Job Title:  HVAC Service Quality Coordinator 

Location:  Milwaukee, WI 53209

Pay Range: $25/HR

What’s the Job?

• Performance Metrics: Establish and track key performance indicators (KPIs) related to service quality and customer satisfaction.
• Quality Assurance: Develop and implement quality assurance procedures to monitor service delivery and ensure compliance with industry standards.
• Process Improvement: Identify inefficiencies or areas needing enhancement within service processes and work on solutions.
• Support the HVAC PSA Service Quality Team by reviewing and managing expired Labor and Material (L&M) quotes in NxGen.
• Monitor service delivery using NxGen to ensure it meets established standards, identify areas for improvement, and implement quality control measures.

What’s Needed?

• Ability to prioritize multiple requests effectively
• Intermediate proficiency in Microsoft Excel, SharePoint, Word, and Teams
• Excellent collaboration and influencing skills.
• Ability to pass a drug screen and background check. 
• High school diploma or GED

What’s in it for me?

• Paid weekly!
• Opportunity for permanent growth within our organization
• Steady schedule with 40 hours a week
• Benefits available after 90 days

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –  Manpower, Experis, Talent Solutions, and Jefferson Wells  – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.

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