Job Description
Junior Cloud Engineer (AWS Connect) | 442126
DETAILS
Location : Addison, TX 75001 (onsite 4-days per week [M-TH])
Position Type : 6M C2H
Hourly / Salary : to BOE!
JOB SUMMARY
Vaco Technology is currently seeking a Cloud Engineer (AWS Connect) for a 6M C2H opportunity located in Addison, TX 75001 (onsite 4-days per week [M-TH]). The Cloud Engineer (AWS Connect) will support the development of cutting-edge, modernized, and innovative Cloud-based Contact Center Solutions. The Cloud Engineer (AWS Connect) will enhance customer services capabilities, improve operational efficiency, and drive customer satisfaction. The Cloud Engineer (AWS Connect) will work closely with Senior Engineers / Stakeholders to contribute to the overall strategic goal by ensuring technology solutions are robust, reliable, and aligned with the business objectives. The Cloud Engineer (AWS Connect) will be focused on improving customer interactions and streamlining processes. Assist in Developing AWS Connect-based Contact Center Solutions - Ensuring Performance / Reliability
Support Integrations Between AWS Connect / Lambda / DynamoDB / API Gateway / AWS Services
Assist in Creating / Optimizing Custom Contact Flows / Real-Time Analytics / AI-driven Automation to Enhance the Overall Customer Experience
Work Closely with Senior Engineer / Product Managers / Business Stakeholders - Understanding Technical Requirements / Specifications, etc.
Participate in Code Reviews / Agile Development Processes / Sprint Planning
Learn / Apply Security Best Practices / Compliance Requirements
Assist in Integrating AWS Connect with CRM Systems / 3 rd Party APIs / Enterprise Applications
Support Automation of Deployments / Infrastructure Provisioning (Terraform)
Monitor AWS Connect Performance - CloudWatch / Logging Tools / Real-Time Insights
Troubleshoot / Resolve AWS Connect Issues - Maintain Operational Integrity / Customer Satisfaction
This is the PERFECT opportunity for someone who is eager to learn and grow in Cloud-based Development and AWS Technologies!
JOB REQUIREMENTS Software / Cloud Development (2 years) - Internships / Personal Projects / Professional Experience Accepted
AWS Cloud / AWS Connect (strongly preferred) - Assisting in the Development of AWS Connect-Based Contact Center Solutions
Integration Support - AWS Connect / Lambda / DynamoDB / API Gateway / AWS Services / CRM Systems / 3 rd Party APIs / Enterprise Applications
Backend Development - Python / NodeJS / C# / Java
RESTful API / WebAPI (basic understanding) - Configuration / Troubleshooting
Security Best Practices (basic understanding)
PREFERRED (not required) AWS Certifications (strongly preferred)
Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .
Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
Virginia residents may access our state specific policies here .
Residents of all other states may access our policies here .
Canadian residents may access our policies in English here and in French here .
Residents of countries governed by GDPR may access our policies here .
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.
With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses. Vaco
Job Tags
Hourly pay, Internship, Local area,