Job Description
We are looking for a Rockstar Part-Time Medical Receptionist! Are you passionate about children's healthcare and want to make a positive impact on their health and well-being? We are too! Come join our
Loving Care Pediatric Associates Family! We are hiring for a
Medical Receptionist at a medical office near you.
Schedule: Monday- Off
Tuesday- Wednesday 10:30 am to 5:30 pm
Thursday 12:30 pm to 5:30 pm
Friday 8:30 to 5:30 pm
One Saturday a month, 9:00 am -1:00 pm
PRIMARY FUNCTION
Serves patients and visitors by greeting in a friendly and welcoming manner as they arrive at our offices. Completes and updates all required information, collects payments, and provides other information as requested. Discharges patients after their appointment, providing them with any pertinent information as well as follow up appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list may not include all the duties that may be assigned.
- Check-in patients upon arrival which includes updating demographics, insurance information, PCP, pharmacy, collect co-pays and patient balances, and provide consents for signature as well as appropriate health questionnaires.
- Check out patients, collect additional balances, provide visit summary, specialist referral information, patient portal information, completed forms, and follow-up appointments.
- Verify patient insurance through Batch Eligibility or on demand. Contact patients whose insurance is not active, or PCP is not appropriate.
- Post patient charges and payments. Complete charge and payment reconciliation.
- Scan and upload documents in Document Management system.
- Sort and deliver mail and PA documents received by courier. Maintain clean work area and patient waiting area.
- Participate in staff and educational meetings.
QUALIFICATIONS
EXPERIENCE:
- A minimum of 1 year experience in a medical office setting preferred.
LICENSURE/CERTIFICATION
- Upon hire, and for the duration of the employment period, driver's license must be active and valid.
KNOWLEDGE, SKILLS, AND ABILITIES
- Ability to learn & practice Pediatric Associate procedures, policies, and protocols.
- Requires proficient grammar, spelling, and verbal skills to communicate with patients, providers, and staff in written documents.
- Ability to read, comprehend, follow oral and written instructions.
- Knowledge of computer and medical terminology desired.
- Interact effectively, supportively with staff & maintain a professional working relation.
- Provide excellent customer service; greet & receive patients/ visitors in a professional and friendly manner.
- Maintain professional and excellent phone skills & etiquette, must be able to speak clearly and concise.
- Use good judgment & maintain patient confidentiality.
- Must be able to file alpha and numerically.
- Requires experience in using a computer system, scanner, printer, fax etc.
TYPICAL WORKING CONDITIONS
- May rotate working in the office and remote/telework.
- 15%-20% of travel to other office locations as needed with reimbursement outlined per company policy.
- Designated Medical Receptionist float staff will be assigned to multiple designated office locations as applicable.
- Lift/Carry 10 lbs. or less.
OTHER PHYSICAL REQUIREMENTS
- Ability to wear Personal Protective Equipment (PPE).
PERFORMANCE REQUIREMENTS
Adhere to all organizational information security policies and protect all sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations. Pediatric Associates
Job Tags
Local area, Remote job, Saturday,