Job Description

What we offer

• Excellent health benefits plan, which includes medical, vision and dental options
• 401(k) with company match
• Company profit sharing plan
• Generous paid time-off and paid holidays
• Paid parental leave
• Company-paid mental health benefit through Headspace
• 2 free on-site fitness rooms
• Employee Assistance Program
• Employee Resource Groups
• Personal and professional development program

Job Summary

Accountable for national and regional marketing efforts via National Accounts prospecting, negotiating, and closing agreements/contracts, program implementation, reporting and strategic account management to grow the business. The National Accounts Manager will work with insurance claims executives and franchise owners to build, grow and maintain long-term, profitable relationships within the property and casualty insurance industry.

Major Duties and Responsibilities

• Target account execution using business development process through face to face, tele-conference or video conference meetings
• Meet quarterly goals for minimum number of appointments
• Meet with all contract and bulletin clients for national or regional contacts within assigned region.
• Complete program implementation for all new clients.
• Communicate results and activities, reviewing the marketing progress of each distributor’s area (i.e. Annual Report, State of the Regions).
• Define and execute a written action plan (regional quarterly plan) including target accounts, client recall, new program implementation, and franchise communication tactics.
• Follow objective-to-objective selling process
• Contact record management (CRM Salesforce ) data and contact entries.
• Present progress and clarify the vision of National Accounts at franchise area meetings, division meetings, and Servpro TV
• Promote the development of marketing divisions within the franchise community as well as marketing clubs within distributor areas.
• Work in unison with National Accounts Coordinator to target new clients and relationships to develop region.
• National and regional trade show participation

Required Qualifications

• Ability to read, write, and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner.
• Minimum five years seasoned relationship-based sales/marketing experience required and claims management and/or property insurance experience a plus.
• National or Regional Level and High Dollar Sales.
• Claims management experience in property insurance for three years or equivalent.
• Experience and certification with third-party estimating platforms – i.e., Xactware or Core Logic
• Experience in program management, budgeting, and driving sales growth development.
• Experience in the development and use of claims automation tools.
• Strong Presentation Skills.
• Communications Skills.
• Microsoft Office and CRM proficiency.
• Strong Customer Service Skills.
• Managing Long Sales Cycle Campaigns.
• Closing.
• Relationship Building.

Education

• Bachelor’s Degree Preferred in Marketing and/or related degree

About SERVPRO

For more than 50 years, SERVPRO® has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together.

SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.

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