Scrum Master (Jira Superuser)
Apex Systems is a global IT services provider, and our staffing practice has an opening in the Online Retail space for a Scrum Master with experience workingwell under pressure, expertise in Jira and slack experience to place at our client.
Start date: ASAP.
Location: Toronto/ remote
Application Process: It is best to apply via the medium on which you are seeing this posting. If you encounter technical difficulties submitting your resume, please send a Word version of your resume to Diana at dbaraky@apexysystems.com
Overview
Our Client is seeking a dedicated and experienced Scrum Master to join our Enterprise
Solutions - Caper Retail Project Management (RPM) team. The Scrum Master will play
a pivotal role in fostering team collaboration, ensuring efficient project execution, and
aligning project goals with business objectives to deliver high-quality results. This role
requires a deep understanding of Agile methodologies, excellent communication skills,
and the ability to manage multiple projects simultaneously.
Responsibilities
- Facilitate Agile Ceremonies: Lead daily stand-ups, war room daily triage, sprint
planning, sprint reviews, and retrospectives to ensure the team adheres to Agile
principles and practices.
- Remove Impediments: Identify and remove any obstacles that may hinder the team's
progress, ensuring a smooth workflow and timely project delivery.
- Promote Continuous Improvement: Encourage a culture of continuous improvement
by facilitating regular reviews and retrospectives, and implementing actionable
feedback.
- Ensure Adherence to Agile Practices: Ensure the team follows Agile best practices
and processes, including maintaining the Definition of Ready and Definition of Done.
- Collaborate with Stakeholders: Act as a liaison between the development team and
other stakeholders, ensuring clear communication and alignment on project goals and
priorities.
- Support RPMs: Assist RPMs in managing the project backlog, prioritizing tasks, and
defining clear and actionable user stories.
- Monitor Team Performance: Track and report on team performance metrics, such as
velocity and burndown charts, to identify areas for improvement.
- Foster Team Collaboration: Promote a collaborative team environment, encouraging
open communication and knowledge sharing among team members.
- Manage Project Documentation: Maintain comprehensive project documentation,
including project plans, schedules, and status reports.
Qualifications
- Education: Bachelor’s degree in Computer Science, Information Technology,
Business Administration, or a related field.
- Experience: - Minimum of 3-5 years of experience as a Scrum Master or in a similar
role within a software development or IT environment. - Proven experience in managing
Agile projects and facilitating Agile ceremonies.
- Skills: - Strong organizational and time management skills, with the ability to handle
multiple projects simultaneously. - Excellent verbal and written communication skills,
with the ability to convey complex information clearly and concisely. - Proficiency in
Agile project management tools (e.g., Jira, Trello, Smartsheet). - Strong problem-solving
skills with the ability to anticipate issues and develop proactive solutions. - Ability to
work independently and as part of a team in a fast-paced, collaborative environment.
Certifications:
- Certified ScrumMaster (CSM) or equivalent Agile certification is required.
- Additional certifications such as Certified Agile Coach (ICP-ACC) or Project
Management Professional (PMP) are a plus.
Preferred Qualifications
- Experience in retail technology, operations, or logistics.
- Familiarity with other Agile methodologies such as Kanban.
- Experience with large-scale enterprise software projects and managing
cross-functional dependencies.
About You
You are a seasoned professional with a demonstrated ability to lead complex technical
projects. You thrive in high-pressure environments that favor collaboration, innovation,
and attention to detail. You possess a strong understanding of software solutions and
technical frameworks and are quick to adapt to new challenges. You excel in customer
management, adeptly anticipating and addressing complex needs while building strong
relationships.
This role offers a unique opportunity for experienced professionals to refine their project
management expertise while playing an integral role in optimizing our retail partner
integration processes.
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